Overview
This policy explains what Cited collects, why, and the choices you have over your information. We keep it short and in plain English.
Information we collect
To run Cited we process the site, catalogue and analytics data needed to audit your AI visibility. We collect only what the app needs: the details you enter, account basics where you create an account, and minimal diagnostics to keep the app stable and secure.
How we use your information
- To provide and improve the core features of Cited.
- To keep the service secure and prevent abuse.
- To respond when you contact support.
Storage and security
Your data is encrypted in transit and at rest. Access is limited on a least-privilege basis and reviewed regularly. We connect to your Shopify or Wix store — and, where you grant it, read-only analytics — to run audits and attribute AI referrals.
Sharing and third parties
We never sell your personal data, and we do not run third-party advertising trackers inside the app. We share data only with the providers needed to operate the service, under contract, and only as described here.
Your rights
You can access, export, correct or delete your data at any time from within the app, or by emailing us. Where applicable we honour your rights under UK GDPR and similar laws.
Changes and contact
We will post material changes on this page and update the date above. Questions about your privacy? Email [email protected].